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Frequently Asked Questions
Perhaps you've encountered a common issue or have a quick question.
Before you contact us, try to find your answer…
More than 90% (support) questions are answered in our documentation page…
Not finding what you’re looking for? Proceed to our support.
Our official support hours are between 9:00 – 16:00 (GMT time) Monday – Friday.
We reply to support tickets from paid customers before free users.
For Customers
Priority support for our paid customers
Priority support
If you are a paid customer of Futurio PRO, you can submit your support tickets here. We reply to support tickets from paid customers before free users.
Submit a ticket For free users
Support for all of our users
Standard support
If you are a free user of Futurio theme, please create a topic on the wordpress.org support forum.
Create a support topic